Terms of Service

Welcome to Digital Design Empire. These Terms of Service govern your use of our website (theddegroup.com), services, and products. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, you may not use our services.

1. Use of Our Services

Eligibility

You must be at least 18 years old to use our services. By using our website, you represent that you meet this age requirement.

Account Responsibilities

You are responsible for maintaining the confidentiality of your account login details and for all activities under your account.
Notify us immediately of any unauthorized use of your account.

Prohibited Activities

You agree not to:

Use the website for unlawful purposes.
Upload or distribute malicious code, viruses, or harmful content.
Engage in spamming, phishing, or any form of fraud.
Violate intellectual property rights or post copyrighted content without authorization.

2. Orders and Payment

Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including errors in product pricing or availability.
All orders are subject to availability.

Pricing

Prices are displayed in EGP and include/exclude taxes as specified.
We reserve the right to change prices without prior notice.

Payment

Payment must be made through the available payment methods on our website. You agree to provide accurate payment information.

3. Delivery and Refund Policy

Delivery

Digital products and services will be delivered as per the timeline agreed upon during the order process.
Physical product deliveries will be made to the address provided at checkout. Delivery times may vary.

Refund Policy

Refund requests must be submitted within 14 days of purchase.
Refunds for products will only be issued if the product is proven to be defective or not delivered.

4. Intellectual Property

Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Digital Design Empire or its licensors and is protected by copyright and trademark laws.

Limited License

You may use our website for personal and non-commercial purposes. You may not reproduce, distribute, or modify any content without prior written permission.

5. User-Generated Content

You retain ownership of the content you upload, but by submitting content to us, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute it for the purpose of providing our services.
We reserve the right to remove content that violates these Terms.

6. Disclaimer of Warranties

Our services are provided “as is” and “as available.” We disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that our services will be uninterrupted, error-free, or secure.

7. Limitation of Liability

To the fullest extent permitted by law, Digital Design Empire will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of our services.
Our total liability for any claim arising out of these Terms will not exceed the amount you paid to us for the service.

8. Termination

We may suspend or terminate your account at any time without prior notice if you violate these Terms or engage in conduct harmful to our business.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Egypt.

10. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page, and your continued use of our services constitutes acceptance of the revised Terms.

11. Contact Us

If you have any questions or concerns about these Terms, you can contact us:
Email:support@theddegroup.com
Phone: +20 112 133 5535, +20 111 312 3010